

Only three – HubSpot, Freshworks, and Zoho – made it onto this list, on account of their excellent free versions. How did we decide? Well, we undertook research into all things CRM, rating and ranking eight of the industry’s most prominent suppliers.

Freshworks is a close second, while Zoho is our third pick for UK teams. The best free CRM system comes from HubSpot. The best free CRM systems for UK businesses So read on – our research team has pulled together the seven free CRM software suppliers that your small business needs to know about.

Still, if you’re set on not paying for your CRM, you’ll need to know the difference between the good and the bad. Hence, we only recommend free CRM software for the smallest of businesses – either as a make-do until there’s more flexibility in your budget, or as a way to ‘try before you buy’ a more advanced version. All we’re saying is that free CRM has its setbacks – you can read about free CRM’s limitations further down the page. That’s not to say free CRM software isn’t widely available – a simple Google search turns up a plethora of providers, all willing to offer you something approximating ‘CRM software’ in exchange for your data. It may be tough on your wallet, but if you want the best CR M (customer relationship management) software, you’ll have to pay for it. In business, though, that’s not quite the way it works. They say the best things in life are free.
